Terms & booking conditions
This page summarises the main conditions that apply to quotes and bookings with The Jetset Society. The specific quote, the booking confirmation and the details agreed in writing always define what applies. The German version of these terms (AGB) is the authoritative version. For consumers, where the two versions differ, whichever version is more favourable to the consumer applies.
The most important points
The Jetset Society provides a complete professional service: live music, preparation, technical setup, logistics and schedule coordination.
Quote & booking
A booking becomes binding once the quote, date, lineup, scope of services, venue, times and fee have been confirmed in writing.
Scope of services
The agreed service can include the live performance, musical preparation, repertoire planning, technical equipment, setup, soundcheck, teardown, logistics and coordination.
Planning certainty
Date, lineup, technical setup and preparation are reserved for the agreed scope. Changes such as a postponement, as well as cancellations and extensions, are handled transparently.
1. Scope
These booking conditions apply to quotes, bookings and services of The Jetset Society, unless the individual quote or a written booking agreement states otherwise.
They apply to private clients, companies, event organisers, agencies, wedding planners, event planners, venues and other clients who book The Jetset Society for weddings, corporate events, balls, galas, parties, Christmas parties, dinner, jazz, lounge or hotel events.
2. Enquiry, quote and conclusion of the booking
Non-binding enquiry
Enquiries via the enquiry form on the website, email, phone, WhatsApp or personal recommendation are non-binding at first. For an initial assessment, the date, the venue and the event type are enough; the number of guests, the intended time frame, the musical phases and the technical conditions on site are helpful extras.
Written quote
Based on these key details, an individual quote is prepared. It describes the lineup, the scope of services, performance time, technical setup, fee, payment terms and further conditions.
Binding booking
A booking comes into effect once the quote has been accepted in writing and confirmed by The Jetset Society. Until then, there is no binding reservation of the date or of the musicians.
Changes after the quote
Changes to the venue, performance time, schedule, technical setup, lineup or scope of services may require a new calculation.
3. Scope of services
The price of a professional live band covers more than the performance time you see during the evening.
Artistic performance
Live performance in the agreed lineup, standard repertoire and the musical realisation of the agreed event phases.
Preparation & coordination
Song requests, songs to avoid, the first dance, set planning, schedule coordination and communication with clients, the planning team or the venue.
Technical setup & logistics
Depending on the quote: sound and lighting, microphones, monitoring, setup, soundcheck, teardown, transport, travel time and organisational coordination.
Exactly which services are included is set out in the individual quote. Additional services are listed separately or added by agreement.
4. Prices, payment terms and deposit
Prices depend on the lineup, performance time, time on site, technical setup, event type, venue, travel, logistics, date, schedule and the scope of services requested. Initial guidance is available on the Pricing page.
Payment terms, deposits and final payments are defined in the quote or in the booking confirmation. Whether an amount is gross or net is stated in the individual quote. Invoices are issued using the billing details provided during the booking process.
Unless agreed otherwise, additional services, extensions, extra technical equipment, further performance locations, special arrangements, overnight stays, catering, parking fees, tolls or special logistics are calculated separately.
5. Technical equipment, setup, soundcheck and running order
Setup and soundcheck
The band needs enough time for load-in, setup, soundcheck and technical preparation. The exact schedule is agreed with the client, the venue or the technical partner.
Venue requirements
The client makes sure that the agreed performance area is accessible and that the necessary conditions are in place: power, space, vehicle access, parking, weather protection and a point of contact on site. If the event has to be cancelled because of the weather after the band has already arrived on site, the agreed fee remains payable.
Several performance areas
Ceremony, the agape (the Austrian post-ceremony drinks), reception, dinner, an outdoor area or a second room may require additional equipment, changeover time, staff or a second sound system.
Delays
The Jetset Society fits in with the flow of your event wherever possible. Please note, however, that the agreed service period and the fee generally remain unchanged in the case of event-related delays.
6. Song requests, special requests and additional services
Song requests, songs to avoid and special programme items are taken into account during the musical planning. Every title on the published repertoire list can be performed live in any booked lineup from 4 to 11 musicians. A requested song that is not on the repertoire list is learned specially on request and agreed as an additional service under this section.
Songs learned specially because they are not on the repertoire list, individual arrangements, transcriptions, bespoke company jingles, guest musicians, additional rehearsals, second sound systems, extra microphones, outdoor setups or special show elements are agreed as additional services and quoted separately.
Extensions on the event day are possible subject to availability and for an additional fee; the rate per additional hour is stated in the quote. There is no entitlement to an extension at short notice.
7. Unavailability, replacement musicians and force majeure
If one or more musicians fall ill or become unexpectedly unavailable, The Jetset Society usually arranges professional replacements. They are selected on the same criteria as every other musician who plays with The Jetset Society: each is a full-time professional musician holding a music degree.
If a service cannot be delivered, or can be delivered only in part, because of force majeure, official measures, serious illness, accidents, natural events, safety-related circumstances or other events beyond our control, an appropriate solution is sought within the specific booking agreement.
8. Cancellation and withdrawal
Because date, lineup, preparation, technical setup and organisational resources are reserved for a booking, a cancellation is not the same as withdrawing a non-binding enquiry.
Cancellation terms, any cancellation fees and retained deposits depend on the time of cancellation, the agreed scope of services and the specific booking agreement.
The exact cancellation rules are set out clearly and transparently in the final booking agreement.
For consumers: where a contract is concluded as a distance contract, the following applies. Because the performance is agreed for a specific date, the exemption in section 18(1)(10) of the Austrian Distance and Off-Premises Contracts Act (FAGG) for services connected with leisure activities on a specific date applies, so there is no statutory fourteen-day right of withdrawal. The individually agreed cancellation terms described above apply regardless.
9. AKM, permits and organiser duties
For public events, performance licences, AKM fees, official permits, curfews, noise protection requirements or other organiser duties can be relevant.
Unless expressly agreed otherwise, such permits and fees are the responsibility of the organiser or the client.
10. Photos, videos and references
Photos, videos or reference mentions from private events are used only within the scope of the consent given in each case.
For public or corporate events, individual agreements can be made on the use of images, logos or references.
11. Privacy and final provisions
Details about personal data are available in the privacy policy.
Governing law. Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods and Austrian conflict-of-law rules. For consumers whose habitual residence is in another state of the European Economic Area, the mandatory protections of that country’s law remain unaffected.
Place of jurisdiction. For disputes arising from contracts with businesses, the court with subject-matter jurisdiction for the registered address of Thomas Gindl in 2122 Ulrichskirchen, Austria, is agreed as the exclusive place of jurisdiction. For consumers, the statutory places of jurisdiction apply; section 14 of the Austrian Consumer Protection Act (Konsumentenschutzgesetz) remains unaffected.
Liability. Liability for damages is limited to intent and gross negligence. In relation to businesses, there is no liability for indirect damage, loss of profit or consequential loss, except in cases of intent. These limitations do not apply to personal injury, nor where mandatory statutory provisions state otherwise. Statutory warranty rights remain unaffected.
If any provision is or becomes invalid, the remaining provisions stay in force. The booking details individually agreed in writing are authoritative.
These terms are dated September 2026.